AI voice-enabled phone systems and numbers
A hosted phone system runs in the cloud instead of in a box in your office: your calls, queues, recordings and numbers are managed online and work from any desk or phone. We build and supply them the way a communications provider has to, with genuine numbers, porting that works, honest caller ID and emergency calls that reach the right place.
AI voice, built in
- Calls answered and routed by what the caller wants, not a menu of buttons
- Transcripts and summaries of every call, filed in your CRM
- Cover for after hours and overflow, with a person one step away whenever the caller wants one
- Built by our own AI specialists, on your numbers, under the same contract
What you get
- A hosted phone system built around how your business answers calls
- UK numbers from our own ranges
- Numbers in countries around the world
- Porting of your existing numbers, which stay yours
- Call routing, queues and recording
- Caller ID that is checked, not just set
- Emergency calls that carry the caller's address
- Connection to your CRM and other software: screen pops, click-to-dial and call logging
- The phone system and your software under one contract
- No charge for internal transfers, logged-in staff or user seats: you own the switch, so your own people using it costs nothing
Three ways to get your numbers
- On ours, fast. We connect you on numbers from our own UK ranges, and numbers worldwide.
- In your own name. We open accounts for you with our carriers, so the numbers and the contracts are yours. If you want to become a provider in your own right, we'll help you register.
- Staged. Start on ours today and move to your own when you're ready, without changing your numbers.
Built to the rules
UK: Ofcom's conditions for communications providers, call recording consent, the rules on marketing calls and the Telephone Preference Service, and UK GDPR.
US and Canada: the FCC's and the CRTC's rules for communications providers.
Proof
We engineered the telecoms layer of Assist Telecommunications, a communications provider regulated in the UK, the US and Canada.
Read the Assist Telecommunications case study
Questions
What is a hosted phone system?
A phone system that runs in a data centre rather than on equipment in your building. You manage it online, and calls reach you on desk phones, mobiles or computers.
Can we keep our numbers?
Yes. We port them from your current provider, and they stay yours if you ever leave.
Can the numbers be in our own name?
Yes. We open the carrier accounts in your name, or start you on ours and move them across later.
Can you supply numbers outside the UK?
Yes. We supply numbers in countries around the world alongside UK numbers from our own ranges.
Can it connect to our CRM?
Yes. That is what we do best. CRM and phone system integration
Find out what your systems should be doing.
A free call with Paul Hanner, then a written summary of what we'd keep, change and build first.
Book a free systems review